IT Consultants

Please submit a support request through our support request system at http://support.appstate.edu/help or contact our help desk at 6266 as a first step in requesting help.  The consultants work in teams, and direct email can sometimes get lost in the shuffle. Additionally, if a consultant needs to be off work, someone else on the team can step in to help you. 

Consultants

The consultants are divided into four main teams for our campus: East, Center, West, and Off-Campus

East Team (Brent Pope, Charles Davis, and Tom McDonnell)

Support the following buildings/areas: Convocation Center, Katherine Harper Hall, CAP, JET, Police & Parking, I.G. Greer, B.B. Dougherty, Sanford, Founders, East Hall, Steam Plant, Appalachian Hall, International Education and Development, and Solar Decathlon.

Center Team (Michael Bennett, Pamela Graham, Tony Grant, and Clint Nelson)

Support the following buildings: Rankin Science, Anne Belk Hall, Smith Wright, D.D. Dougherty, L.S. Dougherty, Lucy Brock, RCOE, and Miles Annas Student Support Building, Wey Hall, Edwin Duncan, Chapel Wilson, Varsity Gym, Athletics Field House, Schaefer Center.

West Team (Douglas Brantz, Chris Mock and Tung Ong)

Support the following buildings: Living Learning Center, Broyhill Music, Walker Hall, Athletics Field Office, Beasley Broadcast, Peacock, Estes, and Turchin Center.

Off-Campus and Distance Learning Support (Kinney Baughman)

Support the following buildings/areas: Distance Learning, Physical Plant, Business Affairs Annex, New River L&P,  Singing News, and University Hall.

Mac and Mobile Support

Technology Support Center and Copier Services

Help Desk

 Classrooms / Labs

Software Administrator

Other Support Areas

Food Services

Library

Student Development

University Advancement