Director of IT Support Services

  • Tom McDonnell

Communication and Instructional Support

  • Ellen G Burnette

Desktop Support Specialists

  • Shawn Whitener (Manager)
  • Brent Pope
  • Bryan Estel
  • Chris Liucci
  • Clint Nelson
  • Daniel Jones
  • Danny Hunt
  • Doug Brantz
  • Eric Hartway
  • Jason Nichols
  • Joey Annas
  • Karl Moretz
  • Max Bilson
  • Michael Bennett
  • Tony Grant
  • Travis Phillips
  • Tung Ong

Help Desk

  • Gina Slagle (Help Desk Manager)
  • Leanna Brown
  • Paula Ransom
  • Teresa Benge

Classrooms / Labs

  • Garry Powell (Learning Spaces Manager)
  • Chris Presnell
  • Kane Almond
  • Isaac Harmon

Technology Support Center and Copier Services

  • James Shook (Technology Support Center Manager)
  • Danny Moorhead 
  • Dylan Aldridge
  • Matthew Hayes
  • Steve Pope

How to Contact Support

Please submit a ticket through our support request system at or contact our help desk at 828-262-6266 for technical support.

Consultants work in teams and direct email can sometimes get lost in the shuffle. Additionally, if a consultant needs to be off work, someone else on the team can step in to help you.