Directory
Director of IT Support Services
- Tom McDonnell
Academic Affairs Desktop Support
- Shawn Whitener (Manager)
- Chris Liucci
- Clint Nelson
- Danny Hunt
- Doug Brantz
- Alex Guill
- Max Bilson
- Michael Bennett
- Tony Grant
- Tung Ong
Other Desktop Support
Jason Nichols (Manager)
- James Ward
- Garrett Burkett
- Daniel Jones
- Travis Phillips
- Brent Pope
- Matthew Hayes
Help Desk
- Gina Slagle (Help Desk Manager)
- Leanna Brown
- Paula Ransom
- Teresa Benge
- Adam Parker
Academic Technologies - Classrooms & Conference Rooms
- Bryan Estel (Learning Spaces Manager)
- Karl Moretz
- Chris Presnell
- Kane Almond
- Isaac Harmon
Technology Support Center and Copier Services
- James Shook (Technology Support Center Manager)
- Danny Moorhead
- Dylan Aldridge
- Gabriel Ruiz
- John Boitnotte
- Steve Pope
How to Contact Support
Please submit a ticket through our support request system at support.appstate.edu/help or contact our help desk at 828-262-6266 for technical support.
Consultants work in teams and direct email can sometimes get lost in the shuffle. Additionally, if a consultant needs to be off work, someone else on the team can step in to help you.