News

Campus Network Issues Resolved
Oct 5, 2019

Computer Systems on campus experienced network issues this morning which affected our ability to change the System Status page.  This issues are ...

2018-2019 Annual Report
Aug 22, 2019

The ITS 2018-2019 Annual Report is now available.  Please take a moment to read it to see all ITS has accomplished to help students, fa...

Memorial Day Hours
May 22, 2019

The Tech Support Center will Be closed Friday, May 24th and Monday, May 27th,...

Google Hangouts updated to Hangouts Chat
May 19, 2019

Google is updating Hangouts to Hangouts Chat as of May 20, 2019.To use the new Hangouts Chat, simply open a new tab in your browser and go to chat.goo...

All IT Services are now restored
Jan 17, 2019

ITS worked alongside our partners yesterday and we have restored all services. I want to extend my thanks to our faculty, staff, and students who show...

Afternoon Update to IT Services Issues
Jan 16, 2019

ITS has been able to make steady progress this afternoon, working with our vendor, to correct the hardware failures that impacted a wide-range of IT s...

Intermittent Network Issues
Jan 16, 2019

ITS is aware and working on an intermittent Network connection issue that is affecting some users and classrooms.  We will update everyone when w...

Support Center Closing at 6 pm tonight
Nov 14, 2018

The Support Center will be closing at 6 pm because of weather. ...

Cable Outage, Friday morning 8 am - 10 am
Sep 5, 2018

On Friday morning, September 7, between 8:00 am and 10:00 am, Appalachian State University's campus cable television service will experience an interr...

UNC System-Wide Issue affecting Mac users
Aug 28, 2018

At this time Mac users cannot install new software, update software or set up new machines.JAMF, our Apple management platform, is currently experienc...