News

All IT Services are now restored
Jan 17, 2019

ITS worked alongside our partners yesterday and we have restored all services. I want to extend my thanks to our faculty, staff, and students who show...

Afternoon Update to IT Services Issues
Jan 16, 2019

ITS has been able to make steady progress this afternoon, working with our vendor, to correct the hardware failures that impacted a wide-range of IT s...

Intermittent Network Issues
Jan 16, 2019

ITS is aware and working on an intermittent Network connection issue that is affecting some users and classrooms.  We will update everyone when w...

Support Center Closing at 6 pm tonight
Nov 14, 2018

The Support Center will be closing at 6 pm because of weather. ...

Cable Outage, Friday morning 8 am - 10 am
Sep 5, 2018

On Friday morning, September 7, between 8:00 am and 10:00 am, Appalachian State University's campus cable television service will experience an interr...

UNC System-Wide Issue affecting Mac users
Aug 28, 2018

At this time Mac users cannot install new software, update software or set up new machines.JAMF, our Apple management platform, is currently experienc...

Recent Phishing Message to Campus
Aug 9, 2018

ITS has received reports of a phishing message with a subject line of:“Campus diversity initiatives update and message from student leaders”Please...

Phishing Alert - Recent Fraudulent Message
Jun 26, 2018

ITS has received reports of a phishing message with a subject line of:“Note From Dr. Sheri Everts”Please be aware that this message is fraudulent ...

Recent Unsolicited Email Chain
Apr 26, 2018

Earlier today, there was an unsolicited message sent to many students which propagated a long thread of replies.  We appreciate everyone who repo...

Keeping your Desktop Secure
Apr 19, 2018

Keeping our computers and data secure is among the highest priorities for ITS.  A key component of this is making sure everyone has the latest up...