Meltdown and Spectre Vulnerabilities FAQ

Wednesday, January 10, 2018 - 10:58am
What is the Meltdown and Spectre Vulnerability and why should we care? Security researchers have discovered a set of complex flaws which are present in all modern computer processors (made after 2009) that can allow for the theft of data. These...

Recent Security Vulnerabilities in the News

Friday, January 5, 2018 - 4:33pm
Colleagues, You may begin to see announcements in the media warning of a significant security vulnerability affecting nearly every computing devices currently in use today. Information Technology Services has been tracking this issue and we are now...

Registerable and Non-registerable devices

Monday, December 11, 2017 - 2:57pm
Click here for information about registering devices on ASU's networks.

Support Center Schedule for Thanksgiving

Tuesday, November 21, 2017 - 8:20am
The Support Center will Close Tuesday, Nov 21 at 5 pm and reopen Mon, Nov 27th at 8 am.

Support Center Schedule Thurs, Nov 9th

Wednesday, November 8, 2017 - 9:06am
The Technlogy Support Center will close at 3 pm on Thursday, Novemeber 9th.

Technology Support Center Fall Break Schedule

Monday, October 9, 2017 - 8:32am
Fall Break ScheduleClose, Wednesday, Oct 11th at 5 pmThursday, Oct 12th 8 am to 5 pmFriday, Oct 13th 8 am to 5 pmSat, Oct 14th ClosedSunday, Oct 15th ClosedReopen, Monday Oct 16th 8 am

Update on Adobe Creative Cloud Licensing

Friday, September 29, 2017 - 8:25am
Faculty and Staff, Information Technology Services has recently collaborated with Adobe Inc. to provide the Adobe Creative Cloud to all Faculty and Staff at Appalachian State. This is wonderful news for our campus and we are excited to offer these...

Recent Equifax Data Breach

Friday, September 8, 2017 - 2:31pm
Yesterday, the Equifax credit reporting agency reported a data breach impacting as many as 143 million consumers. We anticipate fraudulent emails to emerge based on the scope and nature of this event. The official Equifax page with information on...

Helpdesk and Support Center Holiday hours

Friday, September 1, 2017 - 11:39am
We will be closed 9/1/17 at 5 pm and reopen Tuesday 9/5/17 at 8 am

Info on Recent Google Email Attack

Friday, May 5, 2017 - 3:34pm
Google and campus ITS have taken measures to counteract the email attack that occurred earlier this week. At this time, no further action is required from campus users. While this security threat has been eliminated, the unique nature of this attack...
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