News

Support Center Schedule Thurs, Nov 9th

Wednesday, November 8, 2017 - 9:06am
The Technlogy Support Center will close at 3 pm on Thursday, Novemeber 9th.

Technology Support Center Fall Break Schedule

Monday, October 9, 2017 - 8:32am
Fall Break ScheduleClose, Wednesday, Oct 11th at 5 pmThursday, Oct 12th 8 am to 5 pmFriday, Oct 13th 8 am to 5 pmSat, Oct 14th ClosedSunday, Oct 15th ClosedReopen, Monday Oct 16th 8 am

Update on Adobe Creative Cloud Licensing

Friday, September 29, 2017 - 8:25am
Faculty and Staff, Information Technology Services has recently collaborated with Adobe Inc. to provide the Adobe Creative Cloud to all Faculty and Staff at Appalachian State. This is wonderful news for our campus and we are excited to offer these...

Recent Equifax Data Breach

Friday, September 8, 2017 - 2:31pm
Yesterday, the Equifax credit reporting agency reported a data breach impacting as many as 143 million consumers. We anticipate fraudulent emails to emerge based on the scope and nature of this event. The official Equifax page with information on...

Helpdesk and Support Center Holiday hours

Friday, September 1, 2017 - 11:39am
We will be closed 9/1/17 at 5 pm and reopen Tuesday 9/5/17 at 8 am

Info on Recent Google Email Attack

Friday, May 5, 2017 - 3:34pm
Google and campus ITS have taken measures to counteract the email attack that occurred earlier this week. At this time, no further action is required from campus users. While this security threat has been eliminated, the unique nature of this attack...

New Anti-Malware Software For University Macs

Wednesday, February 22, 2017 - 1:13pm
Faculty and Staff, Next Monday (02/27), ITS will be deploying new anti-malware software for all University Apple laptops and desktops systems. As the market share of Apple systems have grown, so too has the threat of malicious software for macOS...
If you did click on the link, please change your password.  Tech Support will never ask for your credentials.   Please be aware of phishing attempts from other email accounts as well.  If you have any doubts please contact Tech...
ITS has several maintenance dates planned over the Winter Break. Some of this maintenance requires that your office machines be shut-down to minimize the risk of losing data on your personal and departmental storage. (m: and p:) Please save changes...

October is National Cyber Security Awareness Month

Thursday, October 13, 2016 - 8:31am
Dear Faculty/Staff, October 2016 marks the 13th annual National Cyber Security Awareness Month (NCSAM) event sponsored by the Department of Homeland Security in cooperation with the National Cyber Security Alliance “to increase the awareness and...
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