Fraudulent Phone Scam/Solicitation (posing as BlueCross BlueShield)

Human Resources and the Office of Information Security have recently been made aware of a telephone scam targeting university employees and students.  In the scam, people claiming to represent our health plan provider, Blue Cross Blue Shield (BCBS) in Greenville, NC, are attempting to solicit personal information from health plan participants.

The attempts have involved callers who:

  • Call employees and students

  • State they are verifying medical records at BCBS.

  • Provide your address, your date of birth, and your primary care doctor

  • Ask you to verify other pieces of information.

These are not legitimate calls. We have confirmed that BCBS is not making these inquiries.

Should you receive a phone call like this, it is important that you not provide any personal information to the caller. We know that numerous calls have originated from the number 305-818-5223 which is in Hialeah, FL.  If you receive a call from that number, do not engage the caller.

Based on the details of this fraud attempt, there are no indications that these calls are related to any issue involving personal information housed on any university system.

If you recently talked with someone and provided them any sensitive data or feel you may be a victim of identity theft, here are some helpful guidelines, tips, and resources that are available to you.

Please don’t hesitate to contact the Office of Human Resources, The university Police Department or the Office of Information Security to report possible fraud attempts. 

Published: Apr 5, 2018 10:31am