Support Options

phone Telephone
Call 828-262-6266 between the hours of 8am and 5pm.
chat Live Chat (coming soon)
Talk with a consultant right now via instant message!
incident Submit a Support Ticket
Submit an incident online and someone will get back with you shortly or check the status of existing incidents.
answers Self Help
Search for help here on FAQ.
email Email
Submit your question to Provide as much detail as possible.
support center In-Person Help
Visit the Technology Support Center in room 1022 of Anne Belk Hall.
it consultant IT Consultant
Contact your departmental IT Consultant. 
survey Help Us Help You
Please send ITS your feedback and suggestions about ways to improve our help services. We welcome as much detail as possible.


Wednesday, April 16, 2014 - 10:57am
We wanted to take an opportunity to thank the faculty and staff who attended the inaugural tech...
Monday, April 14, 2014 - 11:14am
Information Technology Services received notification this morning that a phishing email was...
Wednesday, April 9, 2014 - 4:24pm
There has been a new security bug that has made the news this week.  This bug is called “...
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