Support Options

phone Telephone
Call 828-262-6266 between the hours of 8am and 5pm.
chat Live Chat 
Talk with a consultant right now via instant message!
incident Submit a Support Ticket
Submit an incident online and someone will get back with you shortly or check the status of existing incidents.
answers Self Help
Search for help here on FAQ.
email Email
Submit your question to Provide as much detail as possible.
support center In-Person Help
Visit the Technology Support Center in room 1022 of Anne Belk Hall.
it consultant IT Consultant
Contact your departmental IT Consultant. 
survey Help Us Help You
Please send ITS your feedback and suggestions about ways to improve our help services. We welcome as much detail as possible.


Wednesday, March 4, 2015 - 11:19pm
We will close Friday, March 6th at 5 pm Closed Saturday 7th  (Time Change)Closed Sunday 8th We...
Wednesday, February 18, 2015 - 4:03pm
The Technology Support Center will close Wednesday at 5 pm and Reopen Friday morning at 8 am....
Friday, February 13, 2015 - 11:05am
We are moving to Google Apps for Education! Why? Our email and calendar collaboration tools are...
Syndicate content