Support Options

phone Telephone
Call 828-262-6266 between the hours of 8am and 5pm.
chat Live Chat 
Talk with a consultant right now via instant message!
incident Submit a Support Ticket
Submit an incident online and someone will get back with you shortly or check the status of existing incidents.
answers Self Help
Search for help here on FAQ.
email Email
Submit your question to Provide as much detail as possible.
support center In-Person Help
Visit the Technology Support Center in room 1022 of Anne Belk Hall.
it consultant IT Consultant
Contact your departmental IT Consultant. 
survey Help Us Help You
Please send ITS your feedback and suggestions about ways to improve our help services. We welcome as much detail as possible.


Thursday, May 7, 2015 - 4:43pm
Current Students and our Recent Graduates You have probably heard that Faculty and Staff will be...
Monday, April 27, 2015 - 3:33pm
Our Going Google for Appalachian project is moving quickly and progressing on schedule. We will be...
Monday, April 13, 2015 - 3:00pm
Colleagues - We are pleased to announce that we will be piloting Turnitin through December 2015. As...
Syndicate content