Services

Search for a Service

VPN

Junos Pulse is Appalachian's installed, client based solution that creates a "virtual private network" or a secure connection/tunnel back to our campus network allowing off campus users access to on campus only resources. When installed, the Junos Pulse client also gives you the capability to access your university computer from home. In order to use this system you are required to install the...
Warehouse Services Transportation of broken, unneeded, or outdated technology equipment to the warehouse (all personal data is wiped). Enter a Support Ticket to request services. Boneyard Services We save working parts from broken machines for use in repair of university owned technology equipment (available for faculty/staff only) The Boneyard equipment is managed by the Support Center in...
WebCheckout is an asset management software that tracks the circulation of resources from a checkout center. Primarily used by College of Education, Department of Art, Department of Communication, and College Access Programs.
Web Services is the primary web support service on campus. Web Services builds and rebuilds complete and ready to launch sites for clients at no charge. We then train users to update and oversee these sites going forward. The office currently maintains approximately 400 campus websites built with the Drupal web content management system, and trains...
ESS provides web hosting for the Division of Student Affairs as well as all student clubs and organizations on campus. ESS has over a decade of experience providing content management services and web application development. Web sites are managed using phpWebSite, a content management system built with an application development API and a simple user interface. ESS currently maintains more than...
Drupal is the content management system used for web development at ASU. Drupal is open-source and is known for combining ease of use with power and flexibilty. Drupal is easy to use. Experience with web development, programming, Dreamweaver or HTML is not needed. Drupal helps to ensure that your website meets the standards required by the American Disabilities Act and saves time by staying...
WebFocus is an enterprise reporting platform that delivers rich, consumable, interactive information to the widest range of employees, managers, analysts, partners, and customers via solutions such as dashboard and ad hoc reporting. It offers true do-it-yourself reporting with unmatched scalability.
All international employees enter data into Windstar to determine taxation status and tax treaty eligibility.
This service has to do with the design, configuration, deployment, and monitoring of the wired Networking Infrastructure of the ASU campus (hardware devices).
This service has to do with software, whether purchased or developed, that monitors and manages the Networking Infrastructure of the ASU campus (hardware devices).
Appstate Wireless allows you access to ASU's WIFI network to access network applications and resources without the needs of a wired connection. The different options are: "ASU Secure" wireless allows you to access network applications and resources in a secure network. "ASU Visitor" is for casual internet access only. It provides absolutely no form of encryption or privacy. It should only be...
Word Perfect is a word processing application owned by Corel.
Banner Training Workshops are available to employees who access Banner in their job responsibilities. Access and training is available for the specific roles of the employee. Banner Workshops are available through http://workshops.appstate.edu.
Faculty and Academic Development plans, implements, and evaluates a wide array of workshops and related events each year. Topics for the workshops are derived from a variety of data: state and national trends in higher education, local issues and needs, evaluations from previous workshops, and conversations with faculty. While some workshops feature regionally or nationally renowned speakers,...
Information Technology Services offers workshops and online conference opportunities periodically throughout the year. These workshops and conferences are announced on http://its.appstate.edu and through email to Faculty, Staff and Students depending on the workshop topic.
Learning Technology Services provides workshops to introduce faculty and staff members to technology used on campus. Focused 1-to-3-hour classes are presented throughout the year. Topics range from basic computer use, introduction to applications such as Microsoft Excel and Word to complete AsULearn training and task-based topics like using Adobe PhotoShop to edit images for the web. Workshops...
Xitracs is an accreditation and compliance management software solution used by Appalachian to prepare accreditation reports. Xitracs includes modules for storing and updating information about faculty credentials for accreditation reports, and can be used for regional accreditation (i.e. SACS Commission on Colleges) or disciplinary accreditation processes (such as NCATE or AACSB). Xitracs can...
Yo-Mart is the university eProcurement system that Faculty and Staff use to purchase items not available from the Central Warehouse. It is a hosted system from JAGGAER. It allows for greater purchasing power for UNC member institutions via economies of scale. It also provides for better analysis of the university's "spend." The system communicates with Banner to obtain PO numbers. For problems...
Appalachian's web conferencing tool, Zoom, allows faculty, staff, and students to interact live via a web interface. Web conferencing allows anyone with a computer and Internet connection or a mobile device with the app installed to interact with two-way audio, video, chat, screen sharing, breakout rooms, recording, and more. Users can send invitations to any email address, so it is easy to...