Beginning Fall 2016, a new pay-for-print system will be in place for campus lab and classroom computers. This change will require you to enter valid information when printing depending on which card you will be using to pay for a print job at the release station. If you are using your ASU AppCard to pay for your print, you will need to enter your ASU username. If you are using the white ASU Guest Express Card, you will need to enter the card ID number on the front of the card. This will tie the print job to the card and you will only see your jobs at the release station.
More information about this change with instructions can be found below in the updated printing instructions for library lab and classroom computers (Fall 2016) section of this page.
The reason for this change is to implement the new Pharos Print Center website and Pharos Print Mobile app which will allow you to upload jobs to pay-for-print ques from personal devices. For more information and instructions about these new features, please refer to the following sites:
Computer labs use a charge per print system called Pharos. A local printer queue is for printing in the labs and a campus printing queue is for printing in any campus lab. After printing, the student will go to the Pharos station and swipe his/her student ID card. A list of printing jobs will be displayed and the student will select his/her file by clicking on the title or computer name. Print jobs are deleted from the queue after one hour. Laser paper is the only media allowed in these printers.
Pharos Pricing Guide
Price Per Sheet:
- Letter (8 1/2 x 11):
- Black and White - $.03
- Duplex (2 sided) - $.03
- Color - $.50
Before sending a print request, please be sure to preview what you will be printing to ensure that you only print the pages you desire. This is especially important when printing web pages from a website, since you will be charged for the number of pages printed.
Step 1: Send your document to the printer as you normally would. The default printer, “LAB M606DN Printer” on PC and “ASU-Lab-HP LaserJet M606” on Mac, should automatically be selected. Print jobs can be submitted to the color printer by selecting the HP 5550DN printer. Once you submit the print job, a window will pop up asking you to enter either your ASU username or the 9-digit code printed on the front of the guest Appalachian Express card you have purchased.
- Enter your ASU username (e.g, doeja) if using your AppCard at the release station or the 9-digit code on the front of the guest Appalachian Express card if it will be used at the release station.
Step 2: Next, go to the Pharos Uniprint Release Station and swipe your AppCard or Guest Express Card to login. You may need to move the mouse first or hit Enter to wake the station up. If you get an error that says “The account could not be found”, please try to swipe your card again.
Step 3: Once logged into the release station, you should see the list of print jobs that match the card used to log in to the release station, as shown below. If you do not see your print job, please make sure that you have entered the correct information when you sent the print job from the client pop-up.
- Select the print job or jobs you would like to print (you can select multiple jobs by holding down the CTRL or SHIFT key and clicking the left mouse button). Your cost will be displayed at the bottom of the screen.
- Once selected, you can click Print at the bottom right of the screen to send your job to the printer.
Step 4: Press the “ESC” button on the keyboard or press the “Logoff” button with your mouse on the screen to logout of the release station.
NOTE: If you do not release your print job, it will be deleted from the print que in one hour.
Malfunctions / Credits
We will no longer be processing refunds for the Pharos system.
- Make sure you are printing the correct document.
- Be sure you print to the correct queue and printer.
- Be sure you look on the description column to find the correct name for the document you wish to print, or check the id_name if you are on a Mac to make sure you are choosing the correct print job.
- Your card is debited as soon as you release the job to the printer. Once you have released the wrong document, there is no way to stop it from printing and debiting your card.
- You can retrieve your card by clicking the "Exit" button on the computer screen.
- If you submit a document for printing and decide later that you no longer wish to print it, simply leave the document in the print queue. Any document left in the print queue longer than one hour will be deleted automatically.