IT Support offers software support for university machines and personal machines.

University-Owned Machines

  • For a full list of software available on university Mac computers, visit the Self Service Icon in your Applications folder. 
  • For a full list of Software available on University PC Computers, visit the Software Center Icon on your desktop.
  • If you have an issue with software on your university machine please put in a support request and your department consultant will assist you. You may also call the IT Help Desk at 828-262-6266.

Adobe Creative Cloud

Faculty who teach with Adobe Creative Cloud as part of the curriculum are automatically licensed to use the software.  On a university computer, open Creative Cloud and sign in with your AppState credentials using Shibboleth. You may sign into 2 computers at a time with your Adobe Enterprise ID.

Creative Cloud may also be installed on a personal computer. Faculty and Staff may request a license via this form.

Additional Adobe Information

Personal Faculty/Staff Machines

If you need assistance with software on your Personal Machine, you can contact the Technology Support Center by calling 828-262-8324 opt 2 or stop by their office in the bottom floor of Anne Belk Hall.

Software available for personal machines: