Frequently Asked Questions - Computer Practices/Maintenance

Number of results: 28

Tuesday, May 17, 2016 - 12:40pm
Google Groups is a feature of Google Apps that makes it easy to communicate and collaborate with groups of people—such as project teams, departments, office locations, and special-interest groups. There are multiple group types: An open ...
Tuesday, March 15, 2016 - 11:03am
To manage a Google Group, be sure you already have a Group created. If you do not, follow this guide to request a Google Group in the Appstate Domain: http://support.appstate.edu/answers/requesting-creation-google-group. Once you have a Google...
Thursday, January 21, 2016 - 2:58pm
You can connect to uDesk by using the VMware Horizon Client or through a web browser. This guide will show you how to connect to uDesk on a Mac or PC through the web browser. For information about what uDesk is and does see the guide here...
Thursday, December 17, 2015 - 10:07am
This guide will show you how to enroll an iOS device into our JamfCloud management system. More information on JamfCloud can be found in our service catalog.
Friday, January 23, 2015 - 10:06am
Filelocker Filelocker is a web based secure file sharing application that facilitates easy file sharing between users promotes secure data sharing habits. Filelocker allows the sharing of files both inside and outside Appalachian State University....
Friday, December 19, 2014 - 12:48pm
Most Appstate computers use Active Directory which allows you to login with your ASU credentials. After you change your password at password.appstate.edu, follow the directions in the guides below for steps to sync your Mac with Active Directory so...
Wednesday, April 23, 2014 - 2:39pm
In some cases, after you change your Appstate password your Mac OS X Keychain can get out ofsync. With this guide you'll reset the keychain and re-sync your passwords. WARNING: Resetting the Keychain will remove any saved passwords...
Thursday, April 17, 2014 - 2:03pm
In some cases App updates are tied to the appstore@appstate.edu Apple ID. These Apps and updates are managed through Self Service on your Mac. This guide will show you how to tell which Apps are tied to an Apple ID and how to install these updates...
Friday, February 28, 2014 - 3:26pm
This guide will help you login and access Lynda.com with your ASU username and password.   First time users Open a web browser (i.e. Internet Explorer, Firefox, Safari) and type in the following URL: lynda.com; press the enter key on your...
Friday, November 15, 2013 - 2:52pm
Attachment Size Limit You can send messages up to 25 megabytes (MB) in size. If you'd like to send attachments that are larger than this, you can insert from Google Drive instead. (See directions below) You may not be able to send larger attachments...