Frequently Asked Questions - Computer

Number of results: 76

Friday, April 5, 2013 - 12:02pm
All Macs can create a PDF of anything that you want to print. You can use this feature to cut costs on paper and ink by keeping a digital PDF copy on your computer rather than printing a copy.
Monday, August 29, 2016 - 2:08pm
Mobile Print Updated printing instructions for library lab and classroom computers (Fall 2016) Before sending a print request, please be sure to preview what you will be printing to ensure that you only print the pages you desire.  This is...
Tuesday, May 17, 2016 - 1:40pm
Google Groups is a feature of Google Apps that makes it easy to communicate and collaborate with groups of people—such as project teams, departments, office locations, and special-interest groups. There are multiple group types: An open ...
Tuesday, March 15, 2016 - 12:03pm
To manage a Google Group, be sure you already have a Group created. If you do not, follow this guide to request a Google Group in the Appstate Domain: http://support.appstate.edu/answers/requesting-creation-google-group. Once you have a Google...
Tuesday, February 2, 2016 - 5:07pm
Enable IMAP in Google You must enable IMAP in order to setup your ASU Gmail account in Apple Mail. Log in to mail.google.com with your ASU Email Address and password. In the top right corner of the screen, click the Gear icon, then Settings. On the...
Thursday, January 21, 2016 - 3:58pm
You can connect to uDesk by using the VMware Horizon Client or through a web browser. This guide will show you how to connect to uDesk on a Mac or PC through the web browser. For information about what uDesk is and does see the guide here...
Thursday, December 17, 2015 - 11:07am
This guide will show you how to enroll an iOS device into our JamfCloud management system. More information on JamfCloud can be found in our service catalog.
Wednesday, November 11, 2015 - 5:34pm
To request the creation of a Google Group, please submit a new support incident under "MountaineerApps (ASU Google)" with the following information in the description and in the available drop down options: Names and usernames of 2 contacts for the...
Monday, October 26, 2015 - 7:59am
What is an SPF record? An SPF record lists the IP addresses that are authorized to send mail on behalf of a domain, and is commonly used as a security check to prevent delivery of spam with forged From addresses.  An SPF record also provides...
Wednesday, October 21, 2015 - 10:54am
In addition to our Wireless network. ASU offers Ethernet (Wired) internet in all dorms except for Justice Hall.  Follow the steps below to connect your device to the Wired ASU network: Plug your Ethernet Cable into the port in the wall. Each...