Frequently Asked Questions

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Number of results: 98

Wednesday, August 5, 2009 - 2:48pm
Introduction The following is a description of the basic objective test scoring services provided by Information Technology Services. This guide will be useful if you are looking for more information on how our Test Scoring Center works and all the...
Tuesday, August 4, 2009 - 2:30pm
This guide shows you how to connect your Mac to the AppState secure wireless network: 1) Click on the Wi-Fi icon in the top right corner of the menu bar, and click on asu from the list of available networks. Note: If you don't see the...
Tuesday, August 4, 2009 - 2:15pm
This guide will show you how to configure your iOS Device (iPhone, iPad, etc.) on asu secure wireless: 1) Launch the Settings App from the home screen on your iOS Device.   2) Tap Wi-Fi on the left side of the Settings menu, then choose ...
Tuesday, August 4, 2009 - 12:57pm
    Below are step by step instructions on how to submit a technical support request.   Log In: http://support.appstate.edu/help, use your ASU username & password. Choose incident type from list Fill in as much information as...
Tuesday, August 4, 2009 - 12:55pm
Mozilla Firefox stores all your personal settings, such as bookmarks, passwords and extensions, in a profile folder, which is stored on your computer. To back up your profile, restore it, or move it to a new location or computer, all you have to do...
Tuesday, August 4, 2009 - 11:39am
  You can view a summary of important information about your computer by opening System in Control Panel. You can see basic information, such as your Computer's Name, Operating System Version, Processor, Memory, etc.   Windows 7 Open...
Tuesday, August 4, 2009 - 11:34am
A blacklist is a collection of domains or email addresses that are denied access to a service. Blacklisting is a method of controlling abusive members who may otherwise disrupt business as usual for an Internet service provider. For example,...
Tuesday, August 4, 2009 - 11:33am
Apple Software Updates Updates are highly recommended for any end user. You can find information about how to update your software here: How to Update Software on Mac OS X Some updates require a restart (grey circle with white arrow icon) and all...