Frequently Asked Questions

Use the category or keyword search filters above, or enter a keyword in the 'search this site' feature at the top of the website.

Number of results: 97

Tuesday, August 4, 2009 - 3:30pm
This guide shows you how to connect your Mac to the AppState secure wireless network: 1) Click on the Wi-Fi icon in the top right corner of the menu bar, and click on asu from the list of available networks. Note: If you don't see the...
Tuesday, August 4, 2009 - 3:15pm
This guide will show you how to configure your iOS Device (iPhone, iPad, etc.) on asu secure wireless: 1) Launch the Settings App from the home screen on your iOS Device.   2) Tap Wi-Fi on the left side of the Settings menu, then choose ...
Tuesday, August 4, 2009 - 1:57pm
    Below are step by step instructions on how to submit a technical support request.   Log In: http://support.appstate.edu/help, use your ASU username & password. Choose incident type from list Fill in as much information as...
Tuesday, August 4, 2009 - 1:55pm
Mozilla Firefox stores all your personal settings, such as bookmarks, passwords and extensions, in a profile folder, which is stored on your computer. To back up your profile, restore it, or move it to a new location or computer, all you have to do...
Tuesday, August 4, 2009 - 12:39pm
  You can view a summary of important information about your computer by opening System in Control Panel. You can see basic information, such as your Computer's Name, Operating System Version, Processor, Memory, etc.   Windows 7 Open...
Tuesday, August 4, 2009 - 12:34pm
A blacklist is a collection of domains or email addresses that are denied access to a service. Blacklisting is a method of controlling abusive members who may otherwise disrupt business as usual for an Internet service provider. For example,...
Tuesday, August 4, 2009 - 12:33pm
Apple Software Updates Updates are highly recommended for any end user. You can find information about how to update your software here: How to Update Software on Mac OS X Some updates require a restart (grey circle with white arrow icon) and all...