Frequently Asked Questions

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Number of results: 98

Monday, April 7, 2014 - 2:53pm
This guide will show you how to use Self Service on your University-Owned Mac to install apps or run utilities available from Appalachian State University. Self Service is installed on all University-Owned Macs with an AppState Build.
Friday, March 28, 2014 - 11:01am
Install the Adium Client from http://www.adium.im Follow the on screen prompts to install Adium on your computer. (Do not hesitate to call Tech Support for assistance with this installer at 828-262-6266 option 1.) Launch Adium from your...
Thursday, March 6, 2014 - 3:40pm
Appalachian State has partnered with premier online learning company lynda.com to provide any-time access to 1,000's of training courses and over 100,000 tutorials on various topics from IT related subjects to business. Follow these instructions on...
Wednesday, March 5, 2014 - 5:01pm
Appalachian State has partnered with premier online learning company lynda.com to provide any-time access to 1,000's of training courses and over 100,000 tutorials on various topics from IT related subjects to business. Click here for instructions...
Friday, February 28, 2014 - 3:26pm
This guide will help you login and access Lynda.com with your ASU username and password.   First time users Open a web browser (i.e. Internet Explorer, Firefox, Safari) and type in the following URL: lynda.com; press the enter key on your...
Monday, February 24, 2014 - 11:43am
uDesk (formally called AppVDI) is a remote virtual Windows desktop environment running on servers located in the ASU campus data centers. uDesk provides a desktop environment that roughly matches what you would see in a computer lab on campus or in...
Monday, February 24, 2014 - 11:38am
uDesk (formally called AppVDI) is a remote virtual Windows desktop environment running on servers located in the ASU campus data centers. uDesk provides a desktop environment that roughly matches what you would see in a computer lab on campus or in...
Thursday, February 20, 2014 - 9:04am
If you have a digital TV, it is important to auto program your TV to ensure you are viewing all the available digital channels. Exact details on how to auto program or auto tune digital TVs vary from manufacturer to manufacturer and from model to...
Friday, November 15, 2013 - 2:52pm
Attachment Size Limit You can send messages up to 25 megabytes (MB) in size. If you'd like to send attachments that are larger than this, you can insert from Google Drive instead. (See directions below) You may not be able to send larger attachments...
Friday, September 27, 2013 - 7:09pm
Below are step by step instructions for displaying email header information within several email apps. Mail Applications  Gmail Open the email that you would like to view headers for Click the down arrow next to Reply (At...