Frequently Asked Questions

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Number of results: 101

Thursday, April 17, 2014 - 2:03pm
In some cases App updates are tied to the appstore@appstate.edu Apple ID. These Apps and updates are managed through Self Service on your Mac. This guide will show you how to tell which Apps are tied to an Apple ID and how to install these updates...
Monday, April 7, 2014 - 3:09pm
This guide will show you how to enroll an iOS device into our JamfCloud management system. More information on JamfCloud can be found in our service catalog. 
Monday, April 7, 2014 - 2:57pm
This guide will show you how to use Self Service on your University-Owned iOS Device to install apps available from Appalachian State University. Self Service is installed on all University-Owned iOS Devices that are enrolled in JamfCloud.   *...
Monday, April 7, 2014 - 2:53pm
This guide will show you how to use Self Service on your University-Owned Mac to install apps or run utilities available from Appalachian State University. Self Service is installed on all University-Owned Macs with an AppState Build.
Friday, March 28, 2014 - 11:01am
Install the Adium Client from http://www.adium.im Follow the on screen prompts to install Adium on your computer. (Do not hesitate to call Tech Support for assistance with this installer at 828-262-6266 option 1.) Launch Adium from your...
Thursday, March 6, 2014 - 3:40pm
Appalachian State has partnered with premier online learning company lynda.com to provide any-time access to 1,000's of training courses and over 100,000 tutorials on various topics from IT related subjects to business. Follow these instructions on...
Wednesday, March 5, 2014 - 5:01pm
Appalachian State has partnered with premier online learning company lynda.com to provide any-time access to 1,000's of training courses and over 100,000 tutorials on various topics from IT related subjects to business. Click here for instructions...
Friday, February 28, 2014 - 3:26pm
This guide will help you login and access Lynda.com with your ASU username and password.   First time users Open a web browser (i.e. Internet Explorer, Firefox, Safari) and type in the following URL: lynda.com; press the enter key on your...
Monday, February 24, 2014 - 11:43am
uDesk (formally called AppVDI) is a remote virtual Windows desktop environment running on servers located in the ASU campus data centers. uDesk provides a desktop environment that roughly matches what you would see in a computer lab on campus or in...
Monday, February 24, 2014 - 11:38am
uDesk (formally called AppVDI) is a remote virtual Windows desktop environment running on servers located in the ASU campus data centers. uDesk provides a desktop environment that roughly matches what you would see in a computer lab on campus or in...