Frequently Asked Questions

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Number of results: 101

Tuesday, September 29, 2015 - 2:18pm
Google may block sign-in attempts from some apps or devices that do not use modern security standards. Since these apps and devices are easier to break into, blocking them helps keep your account safe. Some examples of apps that do not support the...
Wednesday, September 23, 2015 - 3:30pm
  1. Right click the wireless icon in the system tray (by the clock). Select the option Open Network and Sharing Center.   2. Click the Set up a new connection or network       3. Click Manually create...
Tuesday, September 22, 2015 - 10:23am
  Please Note: Screen images may vary, but the settings will work for any device.  1. Click on your phone Settings, go to Wi-Fi 2. Click on the asu network   3. Enter your asu username and password, then click Connect...
Thursday, September 3, 2015 - 10:11am
While it is possible to forward email from your MountaineerApps account to another external account, ITS strongly recommends against this practice unless there is a special need.  Before considering this change, employees should check with...
Wednesday, September 2, 2015 - 2:01pm
The table below describes what can be restored from Google Apps when items are accidentally deleted.   Google Apps Restore Limit and Process Email Users can restore email in Trash folder within 30 days. ITS can restore email...
Wednesday, September 2, 2015 - 1:55pm
First, login to your MountaineerCalendar through a web browser. Click one of the links below to subscribe to the Calendar. When prompted in MountaineerCalendar, click "Yes, Add this Calendar." Appstate Academic Calendar Appstate Human Resources...
Tuesday, June 16, 2015 - 2:49pm
This step-by-step guide will walk you through exporting your Microsoft Outlook contacts and importing them into your MountaineerApps account.
Thursday, June 11, 2015 - 9:26am
Your Default Mail Handler is the email program that is launched when you click on an email link in a Web page or email message. You can make Google Chrome your default mail handler by doing one of the following steps: From the Google Chrome Address...
Thursday, June 11, 2015 - 8:45am
This guide will show you how to setup the ability to Send Mail from a Diferent Address in your MountaineerMail account. How to Grant Someone "Send As" Access You can send mail from an alternate account when you are within your own account by setting...
Thursday, June 11, 2015 - 8:36am
This guide will show you how to Grant Someone Mail Delegation Access for your MountaineerMail account. Account delegation enables others to view and send mail without sharing the password to the account. To delegate an account to another user so...