Frequently Asked Questions

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Number of results: 98

Thursday, September 3, 2015 - 10:11am
While it is possible to forward email from your MountaineerApps account to another external account, ITS strongly recommends against this practice unless there is a special need.  Before considering this change, employees should check with...
Wednesday, September 2, 2015 - 2:01pm
The table below describes what can be restored from Google Apps when items are accidentally deleted.   Google Apps Restore Limit and Process Email Users can restore email in Trash folder within 30 days. ITS can restore email...
Wednesday, September 2, 2015 - 1:55pm
First, login to your MountaineerCalendar through a web browser. Click one of the links below to subscribe to the Calendar. When prompted in MountaineerCalendar, click "Yes, Add this Calendar." Appstate Academic Calendar Appstate Human Resources...
Tuesday, June 16, 2015 - 2:49pm
This step-by-step guide will walk you through exporting your Microsoft Outlook contacts and importing them into your MountaineerApps account.
Thursday, June 11, 2015 - 9:26am
Your Default Mail Handler is the email program that is launched when you click on an email link in a Web page or email message. You can make Google Chrome your default mail handler by doing one of the following steps: From the Google Chrome Address...
Thursday, June 11, 2015 - 8:45am
This guide will show you how to setup the ability to Send Mail from a Diferent Address in your MountaineerMail account. How to Grant Someone "Send As" Access You can send mail from an alternate account when you are within your own account by setting...
Thursday, June 11, 2015 - 8:36am
This guide will show you how to Grant Someone Mail Delegation Access for your MountaineerMail account. Account delegation enables others to view and send mail without sharing the password to the account. To delegate an account to another user so...
Tuesday, June 9, 2015 - 8:55am
To keep their systems safe, Google has the following 24-hour sending limits for individual accounts -- the 24-hour period is a rolling period: 2,000 messages per day (Note: limits include vacation responder messages) 10,000 messages forwarded per...
Friday, June 5, 2015 - 10:48pm
What is a Calendar Resource? A Calendar Resource is a shared calendar that represents the use of a physical object or space. These resources act like regular Google calendars, except for an extra feature that makes them automatically appear in...
Thursday, June 4, 2015 - 12:05pm
You may choose to use the Google Drive app to sync your MountaineerDrive documeents to your computer for offline use. Google Drive can only sync with one Google account at a time. This guide is a workaround for accessing your Drive documents offline...