Alumni Account Information
The new standard for former student email accounts has been updated to the following: A student's Mountaineer Apps account is valid as long as the student is enrolled. Access to the account will be extended as a courtesy to the student for 1 year after the last attended semester. (Summer terms are rolled forward and counted with the Fall term.)
Mountaineer Apps accounts for students that have not attended since Fall of 2016 are scheduled to be deleted on Monday, March 26, 2018.
If your Mountaineer Apps account falls into this category, you must retrieve any Emails, Drive Files or Calendar appointments prior to March 26, 2018 or they will be purged.
- Follow the instructions below to prepare for this deletion and to retrieve your account data.
- You will need your Mountaineer Apps username and password to complete these steps.
Go to https://bannerweb.appstate.edu to provide/update your alternate email address on file with the university by selecting the personal information tab then view/update personal email address.
Consider a GoldBook Account with the Alumni Association. Visit alumni.appstate.edu.
Retrieve your Emails, Drive Files and Calendars from your Mountaineer Apps Account before October 2, 2017.
Consider all other accounts/applications your AppState Email may be associated with.
For questions or concerns regarding Goldbook, please contact the Alumni Association by calling (828)262-2038 or email at email@example.com.
For all other questions or concerns regarding Self Service, Account Access and Data Retrieval please contact the IT Help Desk by phone (828)262-6266 or email firstname.lastname@example.org.