Personal tools
Section Navigation > Home > News
Antivirus Software

McAfee Image

Download security software

Free for all university
students, faculty, and staff
personally owned computers

ASU Webmail

Email for 2008-2009 Freshmen
and new student accounts


ASU Webmail
Powered by Google


FAQ

Log in
Sign in to support to access additional resources for faculty, staff, and students.

Change Text Size

A      A      A

 
Document Actions

News

 
Up one level

TSS announces new support website

The new support website, created by the Technology Support Services department at Appalachian, was opened to the public today.

Read More…

Webserver upgrades

Appalachian State is currently in the process of significantly upgrading the servers that host the personal pages of faculty, staff and students on campus.

Read More…

Enterprise Systems Maintenance Window

Widely used enterprise systems on campus will be unavailable during maintenance on Thursday, 2/28/2008 from 5:00am to 8:00am.

Read More…

Update: Enterprise Systems Maintenance Change

The Enterprise Systems maintenance window has been adjusted to take into account winter weather and the possible need to communicate emergency announcements.

Read More…

Maintenance Schedule for 2008 Published

The full systems and operations maintenance schedule for 2008 has been published.

Read More…

AppalNet E-Mail Display Problems

AppalNet has been experiencing a caching problem with email. Most users report an error message that displays in place of the text of the email. This problem is easily corrected by deleting cache and cookie files from your internet browser.

Read More…

E-mail outage

We are currently experiencing an e-mail outage.

Read More…

E-mail Services Restored

An outage occurred earlier today which made email inaccessible. The email service has been restored and is accessible.

Read More…

Bogus Email

The email asking users to verify their email account was not sent by Tech Support and should be deleted.

Read More…

Email Maintenance

Email will be taken down today at 10:00 for maintenance.

Read More…

AppalNet E-Mail Display Problems

AppalNet has continued to experience a caching problem with email. Most users report an error message that displays in place of the text of the email. This problem is easily corrected by deleting cache and cookie files from your internet browser.

Read More…

Scheduled Maintenance 3/28/2008

Scheduled maintenance will occur Friday, March 28th from 5AM to 7:30AM. Upgrades will be performed on the Luminus portal, and it is expected that some systems will be unavailable.

Read More…

Mac User Group Interest Meeting

There will be a Mac Users Group interest meeting on 4/8/2008, at 6PM in Wiseman's Lounge in the Student Union.

Read More…

Computer Support Summer Hours

The Computer Support Center will be open 8am-5pm from today until the beginning of the Fall 2008 semester.

Read More…

Scheduled Maintenance 5-17-2008

ITS has scheduled a maintenance workday on Saturday, May 17, 2008 beginning at 6:00 am. This work will affect Banner and other university systems.

Read More…

Emergency System Maintenance 5-20-2008

The Systems will perform work on the Novell cluster between 5:30 and 6:00 pm tonight, 5/20/2008. Novell shares and printing services may be disrupted for 30 to 60 minutes.

Read More…

System Maintenance Planned 5/29/2008

Information Technology Services will perform maintenance this Thursday morning (May 29th) from 5:00 am to 7:30 am. The systems that will be affected are Novell, Pcard, Password Change Form, and Traffic registration, and Banner. All systems should be available by 8:00 am Thursday morning.

Read More…

Planned Maintenance Friday & Saturday, June 20-21

Information Technology Services will perform maintenance Friday & Saturday, June 20-21, 2008. Friday's work will run between 5:00am and 7:30am. The systems that will be affected are Novell, Pcard, Password Change Form, Traffic registration, and Banner. All systems should be available by 8:00 am Friday morning. Saturday's work will begin at 6:00am, and continue throughout the day. The systems that will be affected are Banner and Email.

Read More…

Reminder of Weekend Maintenance

Computer Maintenance is planned for June 20-21.

Read More…

Appleap Page is Down

The address www.appleap.appstate.edu is currently unavailable.

Read More…

Name Service Problem

Thursday, July 3rd, 3:20 We are currently experiencing failures with DNS name servers. Most services that require authentication and some sites might not be available at this time.

Read More…

Primary Name Server Issues Resolved

July 3rd, 3:55 All Primary Name Server Issues should be resolved at this time.

Read More…

Bogus Email

The email message asking users to verify their Appstate account is not valid and should be deleted.

Read More…

System Maintenance Planned

ITS has scheduled a maintenance workday on Saturday July 19, 2008

Read More…

Visitor Wireless Network Servicing

Appalachian's wireless infrastructure has undergone upgrades to improve the operation of this network. The 'asu-visitor' network is continuing to undergo service and will be unavailable until service is complete. Access is available for Appalachian students, faculty, and staff is available through the 'asu' network.

Read More…

Change in Scheduled Maintenance - Saturday, July 19

Scheduled maintenance will not affect the Internet

Read More…

ASU visitor wireless network available

The 'asu-visitor' wireless network is available.

Read More…

System Maintenance Planned 8/16/08

Information Technology Services has scheduled a maintenance workday on Saturday, August 16, 2008.

Read More…

Updated Systems Maintenance Schedule

The ITS systems maintenance schedule has been updated and now includes dates through June 2009.

Read More…

iPrint Printers Currently Not Available

iPrint print queues are not available for printing at this time. ITS is working on the problem and will post more information as it becomes available.

Read More…

iPrint Services Restored

July, 29 10:20am iPrint Print Services have been restored.

Read More…

Credit Card Payments Not Available August 1-3

Due to software upgrades, online tuition payments will not available from 6PM on Friday, August 1, through about midday on Sunday, August 3.

Read More…

Gmail for Incoming Freshmen

The incoming freshmen class of Fall 2008 will be the first group to use Google email.

Read More…

Network "Sluggishness"

The Network is having slowness issues today.

Read More…

Scheduled Maintenance 8/20 from 6:30 am to 7:30 am

Information Technology Services has scheduled a necessary maintenance window on Wednesday morning, August 20.

Read More…

Recent Virus Warning Hoax on Campus

Pop-up windows with virus warnings is a hoax

Read More…

Computer Virus found on ASU Campus

A computer virus has been discovered on the ASU Campus

Read More…

Computer Virus Announcement for Mac Users

The recent computer virus does not affect Macs.

Read More…

Error Message While Sending or Deleting Email

Some users are receiving a "storage partition is full" message when sending or deleting email

Read More…

Virus Update

McAfee released a virus definition on Friday, September 12, 2008.

Read More…

Scheduled Maintenance, Saturday, September 20, 2008

ITS has scheduled maintenance on Saturday, September 20, 2008

Read More…

AppalNET/Email Outage

Friday, September 26, 9:45am: We are experiencing a connectivity problem with AppalNET/AppMail/Email and some other systems that require authentication. We are aware of the outage and will post more information as it becomes available.

Read More…

Authentication Issues Resolved

As of 12:30pm the authentication issues that were seen earlier this morning have been resolved.

Read More…

Internet Connection Problems in Residence Halls

There are reports of internet connection problems in the Residence Halls. ITS is working to resolve the problem.

Read More…

Saturday, October 18 Maintenance Information

Details on what services will be available and will not be available during the scheduled maintenance this Saturday, October 18.

Read More…

Critical Microsoft Patch

Leave Computers On Tonight for a Critical Microsoft Patch Just Released

Read More…

AsULearn Service Interruption

The AsULearn (http://asulearn.appstate.edu) web site was unavailable today between 3:00 PM and 3:36 PM (Thursday, 11/13/2008).

Read More…

AsULearn Service Interruption (11/17)

The AsULearn hosting provider has implemented a temporary work-around to prevent future outages such as the one that occurred this afternoon.

Read More…

Scheduled Maintenance 12/6

As indicated on our published Maintenance Schedule, the Systems group will be performing maintenance work on Saturday, 12/6/2008.

Read More…

Firewall Maintenance - Tuesday, November 25

Firewall maintenance will take place on Tuesday, November 25 beginning at 7:00 AM and continue until 7:30 AM.

Read More…

Problems Sending and Deleting Email

We are currently experiencing problems sending and deleting email on server MSR1. This is effecting a small portion of our user base. We are currently taking steps to resolve this issue.

Read More…

Scheduled Maintenance Saturday, December 6

Information Technology Services has scheduled a necessary maintenance window for Saturday, December 6, 2008.

Read More…

Two New Computer Worms on Campus

We would like to alert our faculty, staff, and students about two very nasty computer worms going around.

Read More…

AsULearn Service Interruption (12/8)

The AsULearn web site was briefly unavailable yesterday.

Read More…

Computer Support Center Holiday Hours

The Computer Support Center will be operating on a limited schedule between the Fall and Spring semesters.

Read More…

Computer Maintenance - Saturday, January 3

Information Technology Services has scheduled maintenance for Saturday, January 3, 2009.

Read More…

AsUlearn Hardware Replacement - Friday, January 9

In an effort to prevent the kinds of hardware-related AsULearn slowness issues we saw at the end of last semester, our hosting partners will help us deploy a replacement AsULearn server beginning at 7:00 AM on Friday, January 9.

Read More…

New IT Work Order System

New IT work order system implemented

Read More…

The ASU-ITOUCH SSID has been removed from the ASU wireless system.

The asu-itouch SSID has been removed from the ASU wireless system.

Read More…

Watch Presidential Inauguration Online

If you are going to watch the presidential inauguration events online, we have been told through MCNC (our Internet Service Provider) that watching via C-Span - http://www.c-span.org/ may be a better online video experience for people, as they anticipate heavy bandwidth usage during this event.

Read More…

Gaming Club LAN

The ASU Gaming Club will host a LAN party in the Grandfather Ballroom of the Student Union from 3:30 until 10 PM this Saturday, January 31. Admission is free, and pizza will be provided.

Read More…

Bogus Email

A new batch of bogus email

Read More…

Streaming Video and Personal Web Pages

Thursday, January 29, 9:15 am Access to the Streaming Video Server and Personal Web Pages will be unavailable until 10:00am due to a switch failure.

Read More…

Halo 3 with ROTC

Military Science is hosting a Halo 3 tournament in conjunction with the ASU Gaming Club February 13, 20, and 27 from 1 to 9PM. Funds raised at this event will go to benefit the Appalachian State University Chapter of Perishing Rifles.

Read More…

Emergency Maintenance - Novell Server

A problem with one of the Novell servers in the cluster has warranted a need to reboot the Novell cluster.

Read More…

Network Problems

On Wednesday, February 18th some people may have experienced some network sluggishness

Read More…

Invalid Certificate Error in Mozilla Thunderbird

Some users have been receiving an invalid certificate error using Mozilla Thunderbird.

Read More…

SAS License Update for 2009

The SAS software license file has been updated for 2009. Download the new license file from support.appstate.edu.

Read More…

SAS License Renewal & SAS Survey

The SAS software license file has been updated for 2009

Read More…

AsULearn users receiving error message

AsULearn users are receiving a "Network timeout" error.

Read More…

Adobe Acrobat and Adobe Reader Vulnerabilities

It has been recently discovered that Adobe Acrobat and Adobe Reader are vulnerable to malicious attacks.

Read More…

Computer Maintenance Scheduled for Saturday, March 7, 2009

Information Technology Services has scheduled maintenance for Saturday, March 7, 2009.

Read More…

Current Scam Involves W J Office Supply

W.J. Office City would like you to be aware of a current scam where a person calls claiming to represent W.J. Office City.

Read More…

Streaming Server Maintenance - Thursday, March 12

The Streaming Media Server will be updated Thursday, March 12

Read More…

Scheduled Maintenance - Monday March 30

Information Technology Services has scheduled maintenance planned for Monday morning, March 30th from 5am - 7am.

Read More…

Conficker Virus – Media Reports

Announcement regarding potential problem with Conficker virus

Read More…

Bogus Email

Latest batch of bogus email

Read More…

Power Outage in Raley

There was a brief power outage in Raley Hall

Read More…

Aftermath of Conficker Virus Threat

After a well publicized virus threat like conficker, you can expect to see more scam messages trying to get users to follow malicious links to keep computers protected.

Read More…

Maintenance Saturday, April 18th, 2009

The Systems Group needs to utilize the Saturday, April 18th, 2009 maintenance window to perform several necessary maintenance actions. Maintenance will begin on or shortly after 7AM and the majority of the maintenance should be completed by noon. This maintenance will affect several key systems including Banner, iPrint, iFolder, Personal Web Pages, Streaming Services, and GIS. Email and other services will be briefly interrupted as well. Interruption to these services will generally be less than 15 minutes.

Read More…

Copyrighted material and the Higher Education Opportunity Act

In August of 2008, the Higher Education Opportunity Act was enacted.

Read More…

Self Service Unavailable in AppalNET

Access to the Self Service Tab in AppalNET is currently unavailable for all faculty, staff, and students. Access to Self Service can be reached through Direct Access at the following web address: https://www.bannerweb.appstate.edu/pls/PROD/twbkwbis.P_WWWLogin

Read More…

Pharos Printing

There is currently a problem with Pharos printing on campus

Read More…

Pharos Printing Problem Has Been Corrected

The problem with the Pharos printing in the Computer Labs on Campus has been corrected.

Read More…

Transition to ASU Webmail powered by Google for all Students

Beginning the week of May 18th, Information Technology Services plans to move forward with the transition to ASU Webmail powered by Google for all students.

Read More…

Maintenance Scheduled for Appalachians Virtual Desktop Infrastructure (AppVDI)

Appalachian's Virtual Desktop Infrastructure (AppVDI) will be down for a major maintenance from May 6th - 16th.

Read More…

Scheduled Maintenance – Saturday, May 16

Information Technology Services has scheduled maintenance planned for Saturday morning, May 16th

Read More…

Transition of Student Email to Gmail Scheduled for May 18th

In August of 2008, Information Technology Services (ITS) partnered with Google to provide students with a new Email service called ASU Webmail powered by Google.

Read More…

Email Issues

Issues sending and receiving email

Read More…

Latest Bogus Email

The following email has been reported by several users and is not legitimate

Read More…

 

© 2007 Appalachian State University Boone, NC 28608 / 828-262-2000