Before attempting to setup your ASU Webmail in an external client you MUST reset your password using the Password Change Form.  This ensures that your password is synchronized with the GMAIL servers. If you do not reset your password you will NOT be able to authenticate in the mail client even though your password works via AppalNET. 

Click here to access the Password Change Form

In order to use an external mail client to view ASU Webmail you MUST enable IMAP in your Webmail settings.

Login to your ASU Webmail account at:  webmail.appstate.edu

Click on the Settings Link in the top right corner.

Click on Forwarding and POP/IMAP

In the IMAP Access section select Enable IMAP

Click Save Changes

Once IMAP is Enabled you will need to configure your mail client to access ASU WebMail. 

1.  Open Apple Mail and go to File, Add Account

2.  Enter your Full Name, then for email address enter username@appstate.edu, and enter the NEW password that you set on the Password Change Form. Click Continue.

3.  Change Account Type to IMAP

     Incoming Mail server is:  imap.gmail.com

     User Name will be:  username@email.appstate.edu

     Password will be your NEW password that you set on the Password Change Form.  Click Continue

4.  On the following screen, the Outgoing Mail Server is:  mail.appstate.edu

     Check Use Authentication and enter your username and password.  Click Continue.

5.  On the next screen make sure "Use Socket Secure Layer (SSL)" is checked and Authentication is set to "Password". Click Continue

6.  On the final screen, make sure "Take Account Online" is checked and click on Create.