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How to setup a Blackberry device for ASU email

 

This is information for setting up a BlackBerry device for ASU email. This service is through the BlackBerry Internet Services. We currently do not have a BlackBerry Enterprise Server.

 

1)      Setup your device through the Blackberry Internet Services (BIS) page.  (Note:  We currently do not have a Blackberry Enterprise Server (BES) on campus).  The website for the setup page is:  https://bis.na.blackberry.com/html?brand=vzw

2)      Create a New Blackberry Account

 blackberry-instructions1

3)      You will need the Device PIN and Device ESN numbers.  Directions on how to find this information is on the account setup page.  The easiest way to do this is to go to Options on your device and then choose Status.

 instructions2

4)      Login with your Blackberry username and password.  (This is different than your ASU username and password – write this information down and keep it secure).

 

 instructions3

 

5)      Click on Set Up Account

 

6)      Enter your complete Appstate email account and your password (twice).

 instructions4

 

7)      After the Email account is setup – you will need to change one account setting.


Click on Edit

instructions5

Click on Advanced Settings

 instructions5

Change Email server to imap.appstate.edu

8)      NOTE:  When your APPSTATE password changes you will need to come back to the BlackBerry Internet Services page to re-enter your password.  Bookmark this web page.

9)      You will need to click on Edit to edit your existing APPSTATE account.

instructions7

NOTE:  The PASSWORD under Settings is for your BlackBerry account– not your APPSTATE ACCOUNT!

 

10)   Install the BlackBerry Desktop Manager software that came with your device.

instructions7

11)   Click on Synchronize.

12)   Click on the Configuration Tab, and then click on Configure Synch…

13)    Click on each Application and then Setup to configure how you want each application to synch.

instructions9

14)   The Advanced button has other features that you can try such as Conflict Resolution and Filters.

instructions10

 

 

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