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Configuring Outlook 2003 for ASU Email

How to configure the Outlook 2003 email client for use with Appalachian's email services.

If you are starting Outlook 2003 for the first time, the window below may display automatically. Begin configuring Outlook 2003 by selecting the "Next" button.

If the "Outlook 2003 Startup" window does not display, select the "E-mail Accounts" menu entry from the Tools menu. This will display the "E-mail Accounts" window, and you should select "Add a new e-mail account". If you already have an account configured for ASU and are modifying or verifying the settings, choose "View or change existing e-mail accounts" instead and skip to the settings windows below.

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Select "Yes" in the next window to begin adding an email account.

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 In the "Server Type" window, select the "IMAP" option and click "Next".

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Fill out the information requested in the "Internet E-mail Settings (IMAP)" window. Enter your first and last name for "Your Name", your Appalachian email address for "E-mail Address", imap.appstate.edu for "Incoming mail server (IMAP)", and mail.appstate.edu for "Outgoing mail server (SMTP)". In the "Logon Information" area, enter your Appalachian user name and password (the same user name and password used to log into AppalNet), and, optionally, check the "Remember password" check box.

These settings are sufficient for receiving and sending email while on campus. However, to send email when connected to the Internet through an off campus network (such as Charter Cable) follow the additional instructions below.

Click on the "More Settings..." button.

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In the settings dialog window that appears, select the "Outgoing Server" tab and check the check box labeled "My outgoing server (SMTP) requires authentication". Also, ensure that the radio button selected below is "Use same settings as my incoming mail server". Click on the "Advanced" tab.

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Once you have clicked on the "Advanced" tab, check the check box labeled "This server requires an encrypted connection (SSL). All of the other options should be left on their defaults, which are shown in the window below.

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Click "OK" in the settings window and then "Next" in the "E-mail Accounts" window. The last window displayed will contain a congratulations message. Click the "Finish" button.

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If prompted for your user name and password in a dialog similar to the one shown below, enter your AppalNet user name and password. Optionally, check the "Remember Password" check box and click "OK".

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When an email is composed and sent, a dialog with a security warning may appear. Select "Yes" in this warning dialog to send the email.

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If any other certificate or security dialogs present themselves when sending email, select "OK", to continue, or to accept the certificate.

Once all of the above settings are configured, it should be possible to send email through off campus networks. However, if the network you are connecting through is particularly restrictive, it may still not be possible to send mail. These networks and settings cannot be changed by Appalachian. It may be possible to send mail through these networks if you first set up and connect to the Appalachian VPN. Finally, accessing email through AppalNet should be possible though any network that allows web browsing.

 

 

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