When Thunderbird is started for the first time, it may display a window offering to import from various other installed email programs such as Outlook. Regardless as to what is displayed, choose the "Don't import anything" option and click "Next".

The New Account Setup wizard will display after choosing an import option. If the import window and new account setup wizard do not display, select the "Account Settings" menu entry from the "Tools" menu, then click the "Add Account..." button in the bottom left of the Account Settings window.

In the first window of the New Account Setup wizard, select the "Email account" option and click "Next".

On the next screen, the Identity window, enter your name and Appalachian email address. Your name can be entered in a normal, friendly way such as "John Doe" or "John A. Doe". Your Appalachian email address should end in @appstate.edu, and is the same address used in AppalNet. Click "Next" once the information is entered.

In the Server Information window, select "IMAP" for the type of incoming server. Enter "imap.appstate.edu" for the "Incoming Server" and "mail.appstate.edu" for the "Outgoing Server", then click "Next".

Both the "Incoming User Name" and "Outgoing User Name" are the same as your AppalNet user name; the first part of your Appalachian email address. These user names should NOT end with @appstate.edu, only the first part is needed. Once entered, click "Next".

On the next screen, Account Name, enter a friendly name to indicate to you that this is your ASU email account. The name can be anything you wish and does not affect your email account on the email server. Enter a descriptive name such as "ASU Email" or "Appalachian" and then click "Next".

On the last screen of the wizard, verify the information is correct, then click "Next".

Thunderbird will, at some point, prompt you for your email password. The password to use is the same one you use to log onto AppalNet. Enter this password and optionally check the checkbox for remembering the password.

Once the above settings are configured, it should be possible to receive email from the Appalachian email server. It should also be possible to send mail while on campus, provided the computer Thunderbird is set up on is registered on the Appalachian network.

Continue following the instructions below to make it possible to send email from Thunderbird while connected through other networks (such as Charter Cable and other service providers).

Once you are able to click in Thunderbird's main window again, select the "Account Settings" menu entry from the "Tools" menu.

In the "Account Settings" window, select "Outgoing Server (SMTP)" from the list of accounts on the left side of the window. Select the outgoing mail server configured earlier, "mail.appstate.edu", in the right side of the window, then click the "Edit..." button.

In the dialog window that pops up, change the "Use secure connection" option to "TLS, if available". Other options should already be correct, but, if needed, enter "mail.appstate.edu" for the "Server Name", "25" for the "Port", check the "Use name and password" option, and enter your Appalachian user name for the "User Name".

Click "OK" once the settings have been entered and verified.

Also click "OK" in the "Account Settings" window. Now, the first time an email is composed and sent a dialog window will pop up with security information concerning the mail server's certificate. Select "Accept this certificate permanently", then click "OK". If this dialog presents itself again, continue to accept the certificates permanently. After several uses, the dialog should eventually not show up.

If any other certificate or security dialogs present themselves when sending email, select "OK", to continue, or to accept the certificate.

Once all of the above settings are configured, it should be possible to send email through off campus networks. However, if the network you are connecting through is particularly restrictive, it may still not be possible to send mail. These networks and settings cannot be changed by Appalachian. It may be possible to send mail through these networks if you first set up and connect to the Appalachian VPN. Finally, accessing email through AppalNet should be possible though any network that allows web browsing.