ASU WebMail offers more than 6 GB of free storage for your messages and attachments. Your storage use is based on the size of all of the messages and attachments in your mail, including those in Spam and Trash. You can check how much space you're using and your storage limit at the bottom of any Gmail page.

If you approach your storage limit, the quota indicator will change from green to red. If you go over your limit, Gmail will hold your messages for a few days until you clear out some space. If you don't clear enough space in this time, incoming messages will be returned to sender.

If you've hit your limit and need to clear space, you'll need to move messages to Trash and permanently delete them from there. 

To move a message to Trash:

• Select or open the message. 
• Click the Delete button.

To permanently delete a specific message:

• Click Trash along the left side of any ASU Webmail page.
• Select the message you'd like to delete.
• Click Delete Forever. 

To permanently delete all of the messages in your Trash at once:

• Click Trash.
• Click Empty Trash now. 
• Click OK to confirm and delete all messages. 

Messages left in Trash for 30 days will be permanently deleted automatically. Messages that are permanently deleted, manually or automatically, cannot be recovered.