Frequently Asked Questions

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Number of results: 95

Friday, April 5, 2013 - 12:02pm
All Macs can create a PDF of anything that you want to print. You can use this feature to cut costs on paper and ink by keeping a digital PDF copy on your computer rather than printing a copy.
Tuesday, March 15, 2016 - 12:03pm
To manage a Google Group, be sure you already have a Group created. If you do not, follow this guide to request a Google Group in the Appstate Domain: http://support.appstate.edu/answers/requesting-creation-google-group. Once you have a Google...
Monday, February 8, 2016 - 4:00pm
The Panopto Recorder allows a lot of flexibility in how and what you can record. This section will cover aspects of recording with an iOS Device (iPad, iPhone, or iPod Touch). You can use the system for pre-recorded lectures, difficult concepts...
Tuesday, February 2, 2016 - 5:07pm
Enable IMAP in Google You must enable IMAP in order to setup your ASU Gmail account in Apple Mail. Log in to mail.google.com with your ASU Email Address and password. In the top right corner of the screen, click the Gear icon, then Settings. On the...
Thursday, January 28, 2016 - 10:30am
With the OSA Application on this copier, you can now scan directly to your Google Drive. No more making copies, and no more emails! Here’s Why... Scanned PDFs can be challenging for students if they are not OCR scans.  OCR means that a...
Thursday, January 21, 2016 - 3:58pm
You can connect to uDesk by using the VMware Horizon Client or through a web browser. This guide will show you how to connect to uDesk on a Mac or PC through the web browser. For information about what uDesk is and does see the guide here...
Sunday, January 10, 2016 - 2:47pm
Some Gaming Devices and Smart TVs can connect to our Wireless Network using ASU-Visitor. For a more reliable connection, we highly reccommend connecting any of these devices using an Ethernet Cable. The device must be registered on our network in...
Thursday, December 17, 2015 - 2:35pm
ASU Faculty & Staff that use iPads managed by Mac Systems with Configurator have the ability to bulk purchase Apps at a discount with a budget code rather than using a p-card or credit card. Requirements: ASU-owned devices iOS devices (iPad,...
Thursday, December 17, 2015 - 11:07am
This guide will show you how to enroll an iOS device into our JamfCloud management system. More information on JamfCloud can be found in our service catalog.
Tuesday, November 17, 2015 - 5:02pm
ITS has created a password management system that allows passwords to be used for intervals up to 180 days if the password meets complexity standards.  Using a series of best practices, the password manager will guide you to create a more...