Before attempting to setup your ASU Webmail in an external client you MUST reset your password using the Password Change Form.  This ensures that your password is synchronized with the GMAIL servers. If you do not reset your password you will NOT be able to authenticate in the mail client eventhough your password works via AppalNET. 

Click here to access the Password Change Form.

In order to use an external mail client to view ASU Webmail you MUST enable IMAP in your Webmail settings.

Login to your ASU Webmail account at:   http://webmail.appstate.edu

Click on the Settings Link in the top right corner.

Click on Forwarding and POP/IMAP

In the IMAP Access section select Enable IMAP

Click Save Changes

Once IMAP is Enabled you will need to configure your mail client to access ASU WebMail. 

Login to your ASU Webmail account at:   http://webmail.appstate.edu

Click on the Settings Link in the top right corner.

Click on Forwarding and POP/IMAP

In the IMAP Access section select step 2. Configure your email client

Select your mail client and follow the on screen instructions. Important: the instructions were written for gmail accounts and have not been customized for ASU accounts.  You MUST replace username@gmail.com with username@email.appstate.edu for the setup to work!